Posts tagged: retail

Nov 17 2008

Opinions on Black Friday

Hello anyone who managed to find me.

I’m gonna take a little time to mentioned what us in the Retail world refer to as Black Friday.  This is the Friday right after Thanksgiving, the official start of the holiday buying season.   Retail giants such as Best Buy, Wal-Mart, Circuit City, and so on…, have major sales on this day, such as, in the case of stores like Best Buy and Circuit City, a high-end electronic gadget for anywhere from $100-$300 or even more, cheaper than it normally is.  Stores even open up early (even a small retail store such as where I work, a small home decor like place), and can even implement time-sensitive sales (Early Bird specials, say from 7am to 11am only, this product is gonna be 75% off, or something).

For me, though, I hate it.  It sucks working at a retail store because of this, and it sucks knowing something you want is really cheap, but you aren’t stupid enough to get yourself killed for it, so you miss out on it.  I want to save money, but the idea of getting up in the wee-hours of the morning(or, for me, I’m probably already up, but more likely tired so thinking of going to sleep), wait in large crowds for a store to open, and chances, if it’s a limited supply, the item already gone.  I get there are people who are brave enough to handle it, I ain’t one of them.

Luckily, we have Black Monday. With shopping online gaining more popularity every year, it’s a new thing where several major online retailers have their version of Black Friday (as well as Black Friday Online Only kind of sales). Oddly, there are people who love waiting in line, then again, if everyone went for the online deals, probably every server for the top stores would crash.

Oct 13 2008

I Hate Working Retail

Why?  Customers can be very annoying, as are fellow co-workers.  Basically, people are annoying (I’m sure I annoy people myself).

I’m not a people person, but I know not to be too rude to a customer, even though I find that a “customer is NOT always right,” and also, female customers, can get real bitchy.  (Just to note, I am a female, and I can get in bitchy moods myself, but don’t hassel a poor sales associate, we do’t make that much and most of the times, the questions are stupid, and also, and I’m getting off-topic here, why can’t someone know what colors will work and what they really want before they buy it.  It’s a waste of our time and yours when you buy a shit load of crap just to return it the next day (or in some cases, just hours later).

Oh, and I don’t meen to be disrespectful in any way, but we get some people who just aren’t quite all there, and I just wonder why in the hell they don’t have a friend or family member, even a nurse, someone to be with them and help them.  I’m a sales associate, not a health care professional.

Then, you got the people who bring drinks in and leave it on a shelf, maybe stick gum on a rail or something (I’ve seen dried gum under a shelf).  But, the main thing in all the stores, “okay, let’s load up a cart and then decide, ‘eh, maybe we’ll not get any of this stuff,’ and just leave it right there and exit.  That worse than when someone decides to not buy one item and just sticks it on a shelf where they are (before I worked retail, if I decided to not buy something, I went back to where it was and place it back, and I remember not wanting to leave something at checkout but my aunt or something had no problem with it).  Oh, and where I work, we have bed displays.  Anything more annoying, taking a quilt out of a bag and placing it on the bed.  I get checking the length, but, why leave it there?

This is gonna be a long post.

Speaking of taking stuff out of their packaging.  There’s no point in it.  We have panels displayed, quilts displayed in some way, also, a person can see the colors and general pattern through the packaging.  So why the fuck take it out?  To feel it?  Okay, un zip it and feel it, it doesn’t have to be completely taken out and left on the floor.  Plus, like I said, they’re displayed, feel the quilts that we’ve hunged, or the panels.  Is it a matter of size?  Okay, you have a full size bed, then yes a F/Q quilt will fit it, it’s a FULL/Queen quilt, it’ll work.  And yes, with a quilt, you’ll need a ruffle, it’s a quilt.  Obviously, if we have matching ruffles, it means, yes, you’ll need one if seeing that a bed is on a frame is bad for you (I don’t get that neither, so what.  I don’t think I’ll ever get it).  Now we have more bedspreads, and there are bozos asking about ruffles.  We don’t sell matching ruffles with bedspreads, yet we do with quilts, hmmm, (*this is a sarcastic tone, BTW), I wonder, so ruffles for the quilts, but not bedspread.  Could it be that bedspreads don’t need ruffles since they bigger overall, and quilts are more top covering, and would require one (if that’s a preference to hide that the bed is on a frame and not touching the floor)?

Oh, and most of the people I work with smoke, so at both sides of the entrance are little pots filled with sand for the purpose of, I guess it’s estinguishing a cigarette.  Customers need to do that before entering.  I believe this is a problem everywhere, those are for cigarettes, not TRASH (though, smoking is a filthy habit and cigarettes are trash).  But, in regard to our little makeshift what-cha-ma-callit cigarette disposal system, when is a pot of sand considered a trash can?

Oh, and clothes, phew.  Got customers coming in, overweight women or something like that (not to be offensize, as I’m overweight according to what I should weigh based on age and height), but don’t wear skanky outfits, no one wants to see that.  I don’t even wear tanks, please, don’t wear little tub tops and walk in a store lookin like that.

Oh, this is the best part of people stupidity.  Ok, I’m on a ladder, obvously stocking something.  A customer comes up to me and asks “Do you work here?”  Well, DUH!  Oh course, I don’t say that, but, come on.  I feel like I have every right to say, “No, I just like climbing up on ladders and stocking merchandise.”  Even had a customer ask when I was behind the register.

What else?   Let’s see, I think that covers it for stupid customers.  Now, stupid boss/co-workers, Yeah.  First, they can’t spell to save their lives.  When it comes to store ads, we have the worst.  First, the company that does it, doesn’t spell check, second, they shouldn’t have to, really, ’cause the boss man should know that it’s ‘Layaway’ not ‘Law-a-way.’  It’s ‘tablecloths’ not ‘tableclothes,’ and also, I believe the rug size is 5′x8′, not 5″x8″.  (I’m not explaining that last one, it’s obvious enough, if you don’t know it, you’re stupid).  Oh, and with math, SIMPLE, SIMPLE addition, say 9+5, we got counting fingers.  Seriously.  Then there’s the person who does about fiften-thirty minutes of work and decides, “time for a cigarette break.”  Then there’s the managers taking lunches, despite it being a Saturday, and one employee was one theirs, and leaving me on register with one person, who isn’t qualified for watching the register or helping customers with bedding/window stuff (he’s more rugs and if somone needs something down), yet said person who was already on their lunch was told to wait for the said person who is the one to call for heavy lifting stuff.

Don’t think I explained that well, basically, managers can all eat lunch, leave me be in charge, when other employees (including me) would have to wait for someone else to get done.  Does that make sense?

Phew, over a thousand words.  Pretty sure this was a blog no-no, pretty sure no one is ready this as interest was lost.

In the end, everyone is stupid, annoying, and well, stupid still. And work sucks!

Later…

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